Shipping policy
# Shipping Policy
**Welcome to Karatra Fashions!**
Thank you for shopping with us. We are committed to delivering your favorite fashion products safely and on time. Please read our shipping policy to understand how we process and deliver your orders.
### 1. Order Processing Time
- All orders are processed within 1–3 business days after successful payment.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festivals, sales, or promotional periods, processing may take slightly longer.
### 2. Shipping & Delivery Time
- Estimated delivery time is 5–10 business days across India.
- Delivery times may vary depending on your location and courier service availability.
- Remote areas may require additional delivery time.
### 3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before placing your order.
- We may offer free shipping during special promotions or on eligible orders.
### 4. Order Tracking
Once your order has been shipped, you will receive a confirmation message with tracking details, wherever available.
You can use the tracking information to check your order status.
### 5. Incorrect Shipping Address
Please ensure that your shipping address, contact number, and other details are correct before placing your order.
Karatra Fashions will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information.
### 6. Delayed or Lost Shipments
While we work with reliable delivery partners, unexpected delays may occur due to weather conditions, courier issues, holidays, or other unforeseen circumstances.
If your order has not arrived within the estimated delivery period, please contact our customer support team.
### 7. Damaged or Missing Products
If you receive a damaged, incorrect, or missing product, please contact us within 48 hours of delivery with your order details and clear photographs or an unboxing video, if available.
We will review your concern and assist you with an appropriate resolution under our policies.
### 8. Contact Us
For any shipping-related questions or assistance, please contact us:
**Store Name:** Karatra Fashions
**Email:** [a8393072@gmail.com]
**Phone/WhatsApp:** [8929451378]
Thank you for choosing **Karatra Fashions**. We appreciate your trust and look forward to serving you!
**Happy Shopping!**